Remote Support
By using Anydesk, we can log into your Computer / Laptop remotely wherever you are.
Internet Is Required For This Service To Work, The Faster Your Connection The Faster We Can Assist.
What is Remote Support?
With a fast-enhancing world of technology, being able to assist all rising IT problems has been made incredibly easy using Remote Support. A cleverly designed remote software that creates a connection between two devices allowing access and control from one screen to another. Therefore, allowing IT technicians the ability to assist clients almost immediately after the client calls for help.
What are the Capabilities?
The Following list is merely some of the tasks a Technician can perform:
- Installations of anti-viruses, and updates.
- Troubleshooting problems and resolving issues.
- Perform maintenance and checkups.
- Perform backups for files and data.
- Assist with password changes.
In short, the IT technician on the other side of the connection can do almost anything you can on a software level.
What are the benefits?
As we mentioned previously, our world is constantly adapting and fast-enhancing in the field of technology. For our IT company, managing to provide the best quality service and keep our customers satisfied has been made so much easier through Remote Support. Not only does it benefit us, but all of our customers who receive Remote Support as well.
Examples of these benefits include, but are not limited to:
- Quicker response time from Technicians, so you receive support almost as soon as asking for it.
- Reduced cost, because you don't pay a call-out fee.
- Resolving problems is a lot faster, due to you not having to wait for us to get to you first, we are instantly connected to help.
- Access to IT Experts. Not everyone lives close to the help they always need, but this has now made it possible for you to receive assistance from within the comfort of your own home.
- Introvert-friendly, for the non-people-persons in need of IT. You won't have anyone in your space because Remote Support is very "remote".
- User-friendly, meaning you are required to do little to no interaction at all.
- Bonus! You do not have to constantly worry about what our Technicians are doing, because you will be able to view in real-time through the Remote Support connection. All in all, you save time, get helped quicker, and pay less for it. Therefore Remote Software is a very efficient way in both cost and quality for our customers.
Requirements:
To be helped Remotely, you have to ensure you have a strong internet connection with the correct software pre-installed.
Our Rogue Nation Team recommends AnyDesk, because it supports all important Remote functions, doesn't require much storage space, and is completely free to use.
Also, Most devices are capable of running remote support software right out of the box!
Our Rogue Nation Team recommends AnyDesk, because it supports all important Remote functions, doesn't require much storage space, and is completely free to use.
Also, Most devices are capable of running remote support software right out of the box!
